Our processes

In the last year our conveyancing referral schemes achieved an overall customer satisfaction rating above 99%.

Customer care and support

At LMS, we are scrupulous about keeping you informed and dedicated to resolving any issues. More

Supplier management

We monitor caseloads and the available capacity of the law firms very closely to ensure our service standards are maintained. More

Panel performance management

We consistently manage, monitor and review the law firms we work with, to ensure that they deliver consistently high standards. More

Audit trail and responsibilities

Clear and consistent reporting is highly valued by our Lender clients. More